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General FAQs

What happens if I need to take a package out of the facility in Miami before it is shipped?
Things happen, we get it. If you ever need to pick-up a package at our warehouse for any reason, have the person picking it up bring your account number, tracking number and their ID. We’ll find the package and have them sign it out for a fee of $25 per tracking number that needs to be located.
How much does my insurance cover?
Insurance fees are USD$1.00 for every USD$100.00 for your item’s original purchase value or part thereof. Any package received at our Miami warehouse without an invoice will only be insured for a maximum of USD $100.00
Can I Import Seeds or Plants?
Importation of seeds, plants and plant materials is regulated to prevent the introduction of pests and diseases into the country. Plant and products include a range of goods from live plants, all seeds for propagation, cut flowers and foliage, peas, beans, fruits, vegetables and lumber.

You are required to: Obtain an import permit for the seeds in question. This must be done first. Obtain a phytosanitary certificate from your supplier: Submit the purchase invoice and the above two documents to your Gasp Maker account or email us at shipment@gaspmakercargo.com
What payment methods do you accept?
We accept Debit or Credit Card payments, Zelle & Paypal. We are unable to accept Personal or Company Cheques.
How to Apply for a Plant Import Permit?

Applicants must submit an electronic application for this permit via TTBizLink through the ePermits and Licences Module. Applicants are required to:

Register for a ttconnect ID at http://www.ttbizlink.gov.tt/ttconnectregister upon which a unique ttconnect identification number is assigned to the user. Note: Only one (1) ttconnect ID is required for any of TTBizLink Services.
Register with TTBizLink to access the e-Permits and Licence module. TTBizLink Registration forms can be accessed by clicking any of the following links for an Individual or a Company.
Log on to TTBizLink and select the e-Import/Permits and Licences link
Apply for the Plant Import Permit along with any supporting documentation.
Import Permit Approved – What’s Next?
A copy of the Plant Import Permit must be presented to the Exporter (Country of Export) to ensure that the Exporter can meet the phytosanitary conditions for entry into T&T. A phytosanitary certificate is issued by the authorities (Plant Quarantine Service) of the exporting country and must be presented together with the import permit when the item is landed into T&T.

Only upon receipt of all documents above will we be able to commence shipment of your seeds from Miami. You are ultimately responsible for ensuring the accuracy of the documents provided. Please ensure your import permit is valid for a sufficient timeframe to facilitate the shipment of your item(s) from Miami.
Steps to obtain an Import Permit:
You are required to follow any special instructions listed on your import permit.
PDF Download:
Ask your supplier to send the phytosanitary certificate with the seeds. Also request that they email you a copy as well. If for any reason your supplier is unable to issue this certificate, we advise you to utilise a different supplier. Locally, Customs can seize and destroy seeds with incomplete or fraudulent documentation, so please ensure the accuracy of your documentation prior to submission. In the event your items are seized by Customs, please note our invoice charges are still payable. While this process may seem somewhat tedious, it is imperative that the correct procedure is followed to avoid any difficulties with your shipment.

Will I need to submit any forms?
Yes, you will need to send your invoices with the details of the items in your shipment and their value.
What are the rates for local merchandise pickup?

Send us a message with your pick-up address, quantity of boxes and size of boxes and we will provide you with your custom rate. Click Here

What are the rates for shipping to Trinidad?
It varies depending on weight. See our Rates Page
I have so many questions. Can I talk to someone?
Yes, you can contact us during business hours via WhatsApp – +1 786-282-0763
Is delivery available?
Yes, we can deliver your shipment in Trinidad. The rate will vary depending on load size and distance and will be provided once you submit your order.
How do I enter my unique US address when shopping online?
When entering your address either put your account number in the line labeled “Address 2” or in the “Name” line. We sort all packages based on account number and we use the name on the account as a backup.
How do I get a unique US address to use when shopping online?
Create a free account with us to receive your account number.
When do I pay for my shipment?
Once you submit your order, we will provide your freight rate via WhatsApp message. Once you confirm this order, you will pay prior to the shipment going out. Duties and delivery (if requested) will be paid upon delivery directly to the driver.
Can I find out how much I will pay in Duties for my order?
Yes, you will need to send us an invoice of the items you are shipping, and we will be able to provide you with an estimate of how much you will pay upon arrival in Trinidad
Will you consolidate my packages if I receive multiple items?

Yes, we will consolidate all the packages with your unique account number on them. Up to 20 packages in one week will be at no additional cost. If an account number receives more than 20 packages in the span of one week, a $10 flat fee will be charged.

Do you accept Hazardous Material (HAZMAT) or Dangerous Goods (DG)?
No, we currently do not accept HAZMAT or DG items in our warehouse.
What happens if I need to take a package out of the facility in Miami before it is shipped?
Things happen, we get it. If you ever need to pick-up a package at our warehouse for any reason, have the person picking it up bring your account number, tracking number and their ID. We’ll find the package and have them sign it out for a fee of $50 per tracking number that needs to be located.
How much does my insurance cover?
Insurance fees are USD$1.00 for every USD$100.00 for your item’s original purchase value or part thereof. Any package received at our Miami warehouse without an invoice will only be insured for a maximum of USD $100.00
Can I Import Seeds or Plants?
Importation of seeds, plants and plant materials is regulated to prevent the introduction of pests and diseases into the country. Plant and products include a range of goods from live plants, all seeds for propagation, cut flowers and foliage, peas, beans, fruits, vegetables and lumber.

You are required to: Obtain an import permit for the seeds in question. This must be done first. Obtain a phytosanitary certificate from your supplier: Submit the purchase invoice and the above two documents to your Gasp Maker account or email us at shipment@gaspmakercargo.com
What payment methods do you accept?
We accept Debit or Credit Card payments, Zelle & Paypal. We are unable to accept Personal or Company Cheques.
How to Apply for a Plant Import Permit?

Applicants must submit an electronic application for this permit via TTBizLink through the ePermits and Licences Module. Applicants are required to:

Register for a ttconnect ID at http://www.ttbizlink.gov.tt/ttconnectregister upon which a unique ttconnect identification number is assigned to the user. Note: Only one (1) ttconnect ID is required for any of TTBizLink Services.
Register with TTBizLink to access the e-Permits and Licence module. TTBizLink Registration forms can be accessed by clicking any of the following links for an Individual or a Company.
Log on to TTBizLink and select the e-Import/Permits and Licences link
Apply for the Plant Import Permit along with any supporting documentation.
Import Permit Approved – What’s Next?
A copy of the Plant Import Permit must be presented to the Exporter (Country of Export) to ensure that the Exporter can meet the phytosanitary conditions for entry into T&T. A phytosanitary certificate is issued by the authorities (Plant Quarantine Service) of the exporting country and must be presented together with the import permit when the item is landed into T&T.

Only upon receipt of all documents above will we be able to commence shipment of your seeds from Miami. You are ultimately responsible for ensuring the accuracy of the documents provided. Please ensure your import permit is valid for a sufficient timeframe to facilitate the shipment of your item(s) from Miami.
Steps to obtain an Import Permit:
You are required to follow any special instructions listed on your import permit.
PDF Download:
Ask your supplier to send the phytosanitary certificate with the seeds. Also request that they email you a copy as well. If for any reason your supplier is unable to issue this certificate, we advise you to utilise a different supplier. Locally, Customs can seize and destroy seeds with incomplete or fraudulent documentation, so please ensure the accuracy of your documentation prior to submission. In the event your items are seized by Customs, please note our invoice charges are still payable. While this process may seem somewhat tedious, it is imperative that the correct procedure is followed to avoid any difficulties with your shipment.

Will I need to submit any forms?
Yes, you will need to send your invoices with the details of the items in your shipment and their value.
What are the rates for local merchandise pickup?

Send us a message with your pick-up address, quantity of boxes and size of boxes and we will provide you with your custom rate. Click Here

What are the Freight Rates?

It varies depending on weight. See our Freight Rates

I have so many questions. Can I talk to someone?
Yes, you can contact us during business hours via WhatsApp – +1 786-282-0763
Is delivery available?
The rate will vary depending on load size and distance and will be provided once you submit your order.
How do I enter my unique US address when shopping online?
When entering your address either put your account number in the line labeled “Address 2” or in the “Name” line. We sort all packages based on account number and we use the name on the account as a backup.
How do I get a unique US address to use when shopping online?
Create a free account with us to receive your account number.
When do I pay for my shipment?

Once we receive your order, we will update your account to reflect the details. Once you login and pay your order, we will send your shipment. Duties, taxes, brokerage fee and delivery (if requested) will be paid when you receive your shipment.

Can I find out how much I will pay in Duties for my order?
Yes, you will need to send us an invoice of the items you are shipping, and we will be able to provide you with an estimate of how much you will pay upon arrival in your country.
Will you consolidate my packages if I receive multiple items?
Yes, we will consolidate all the packages with your unique account number on them. Up to 20 packages in one week will be at no additional cost. If an account number receives more than 20 packages in the span of one week, a $10 flat fee will be charged.
Do you accept Hazardous Material (HAZMAT) or Dangerous Goods (DG)?
No, we currently do not accept HAZMAT or DG items in our warehouse.
What happens if I need to take a package out of the facility in Miami before it is shipped?
Things happen, we get it. If you ever need to pick-up a package at our warehouse for any reason, have the person picking it up bring your account number, tracking number and their ID. We’ll find the package and have them sign it out for a fee of $50 per tracking number that needs to be located.
How much does my insurance cover?
Insurance fees are USD$1.00 for every USD$100.00 for your item’s original purchase value or part thereof. Any package received at our Miami warehouse without an invoice will only be insured for a maximum of USD $100.00
Can I Import Seeds or Plants?
Importation of seeds, plants and plant materials is regulated to prevent the introduction of pests and diseases into the country. Plant and products include a range of goods from live plants, all seeds for propagation, cut flowers and foliage, peas, beans, fruits, vegetables and lumber.

You are required to: Obtain an import permit for the seeds in question. This must be done first. Obtain a phytosanitary certificate from your supplier: Submit the purchase invoice and the above two documents to your Gasp Maker account or email us at shipment@gaspmakercargo.com
What payment methods do you accept?
We accept Debit or Credit Card payments, Zelle & Paypal. We are unable to accept Personal or Company Cheques.
How to Apply for a Plant Import Permit?

Applicants must submit an electronic application for this permit via TTBizLink through the ePermits and Licences Module. Applicants are required to:

Register for a ttconnect ID at http://www.ttbizlink.gov.tt/ttconnectregister upon which a unique ttconnect identification number is assigned to the user. Note: Only one (1) ttconnect ID is required for any of TTBizLink Services.
Register with TTBizLink to access the e-Permits and Licence module. TTBizLink Registration forms can be accessed by clicking any of the following links for an Individual or a Company.
Log on to TTBizLink and select the e-Import/Permits and Licences link
Apply for the Plant Import Permit along with any supporting documentation.
Import Permit Approved – What’s Next?
A copy of the Plant Import Permit must be presented to the Exporter (Country of Export) to ensure that the Exporter can meet the phytosanitary conditions for entry into T&T. A phytosanitary certificate is issued by the authorities (Plant Quarantine Service) of the exporting country and must be presented together with the import permit when the item is landed into T&T.

Only upon receipt of all documents above will we be able to commence shipment of your seeds from Miami. You are ultimately responsible for ensuring the accuracy of the documents provided. Please ensure your import permit is valid for a sufficient timeframe to facilitate the shipment of your item(s) from Miami.
Steps to obtain an Import Permit:
You are required to follow any special instructions listed on your import permit.
PDF Download:
Ask your supplier to send the phytosanitary certificate with the seeds. Also request that they email you a copy as well. If for any reason your supplier is unable to issue this certificate, we advise you to utilise a different supplier. Locally, Customs can seize and destroy seeds with incomplete or fraudulent documentation, so please ensure the accuracy of your documentation prior to submission. In the event your items are seized by Customs, please note our invoice charges are still payable. While this process may seem somewhat tedious, it is imperative that the correct procedure is followed to avoid any difficulties with your shipment.

Will I need to submit any forms?
Yes, you will need to send your invoices with the details of the items in your shipment and their value.
What are the rates for local merchandise pickup?

Send us a message with your pick-up address, quantity of boxes and size of boxes and we will provide you with your custom rate. Click Here

What are the Freight Rates?

It varies depending on weight. See our Freight Rates

I have so many questions. Can I talk to someone?
Yes, you can contact us during business hours via WhatsApp – +1 786-282-0763
Is delivery available?
The rate will vary depending on load size and distance and will be provided once you submit your order.
How do I enter my unique US address when shopping online?
When entering your address either put your account number in the line labeled “Address 2” or in the “Name” line. We sort all packages based on account number and we use the name on the account as a backup.
How do I get a unique US address to use when shopping online?
Create a free account with us to receive your account number.
When do I pay for my shipment?

Once we receive your order, we will update your account to reflect the details. Once you login and pay your order, we will send your shipment. Duties, taxes, brokerage fee and delivery (if requested) will be paid when you receive your shipment.

Can I find out how much I will pay in Duties for my order?
Yes, you will need to send us an invoice of the items you are shipping, and we will be able to provide you with an estimate of how much you will pay upon arrival in your country.
Will you consolidate my packages if I receive multiple items?
Yes, we will consolidate all the packages with your unique account number on them. Up to 20 packages in one week will be at no additional cost. If an account number receives more than 20 packages in the span of one week, a $10 flat fee will be charged.
Do you accept Hazardous Material (HAZMAT) or Dangerous Goods (DG)?
No, we currently do not accept HAZMAT or DG items in our warehouse.
What happens if I need to take a package out of the facility in Miami before it is shipped?
Things happen, we get it. If you ever need to pick-up a package at our warehouse for any reason, have the person picking it up bring your account number, tracking number and their ID. We’ll find the package and have them sign it out for a fee of $25 per tracking number that needs to be located.
How much does my insurance cover?
Insurance fees are USD$1.00 for every USD$100.00 for your item’s original purchase value or part thereof. Any package received at our Miami warehouse without an invoice will only be insured for a maximum of USD $100.00
Can I Import Seeds or Plants?
Importation of seeds, plants and plant materials is regulated to prevent the introduction of pests and diseases into the country. Plant and products include a range of goods from live plants, all seeds for propagation, cut flowers and foliage, peas, beans, fruits, vegetables and lumber.

You are required to: Obtain an import permit for the seeds in question. This must be done first. Obtain a phytosanitary certificate from your supplier: Submit the purchase invoice and the above two documents to your Gasp Maker account or email us at shipment@gaspmakercargo.com
What payment methods do you accept?
We accept Debit or Credit Card payments, Zelle & Paypal. We are unable to accept Personal or Company Cheques.
How to Apply for a Plant Import Permit?

Applicants must submit an electronic application for this permit via TTBizLink through the ePermits and Licences Module. Applicants are required to:

Register for a ttconnect ID at http://www.ttbizlink.gov.tt/ttconnectregister upon which a unique ttconnect identification number is assigned to the user. Note: Only one (1) ttconnect ID is required for any of TTBizLink Services.
Register with TTBizLink to access the e-Permits and Licence module. TTBizLink Registration forms can be accessed by clicking any of the following links for an Individual or a Company.
Log on to TTBizLink and select the e-Import/Permits and Licences link
Apply for the Plant Import Permit along with any supporting documentation.
Import Permit Approved – What’s Next?
A copy of the Plant Import Permit must be presented to the Exporter (Country of Export) to ensure that the Exporter can meet the phytosanitary conditions for entry into T&T. A phytosanitary certificate is issued by the authorities (Plant Quarantine Service) of the exporting country and must be presented together with the import permit when the item is landed into T&T.

Only upon receipt of all documents above will we be able to commence shipment of your seeds from Miami. You are ultimately responsible for ensuring the accuracy of the documents provided. Please ensure your import permit is valid for a sufficient timeframe to facilitate the shipment of your item(s) from Miami.
Steps to obtain an Import Permit:
You are required to follow any special instructions listed on your import permit.
PDF Download:
Ask your supplier to send the phytosanitary certificate with the seeds. Also request that they email you a copy as well. If for any reason your supplier is unable to issue this certificate, we advise you to utilise a different supplier. Locally, Customs can seize and destroy seeds with incomplete or fraudulent documentation, so please ensure the accuracy of your documentation prior to submission. In the event your items are seized by Customs, please note our invoice charges are still payable. While this process may seem somewhat tedious, it is imperative that the correct procedure is followed to avoid any difficulties with your shipment.

Will I need to submit any forms?
Yes, you will need to send your invoices with the details of the items in your shipment and their value.
What are the rates for local merchandise pickup?

Send us a message with your pick-up address, quantity of boxes and size of boxes and we will provide you with your custom rate. Click Here

What are the rates for shipping to Trinidad?
It varies depending on weight. See our Rates Page
I have so many questions. Can I talk to someone?
Yes, you can contact us during business hours via WhatsApp – +1 786-282-0763
Is delivery available?
Yes, we can deliver your shipment in Trinidad. The rate will vary depending on load size and distance and will be provided once you submit your order.
How do I enter my unique US address when shopping online?
When entering your address either put your account number in the line labeled “Address 2” or in the “Name” line. We sort all packages based on account number and we use the name on the account as a backup.
How do I get a unique US address to use when shopping online?
Create a free account with us to receive your account number.
When do I pay for my shipment?
Once you submit your order, we will provide your freight rate via WhatsApp message. Once you confirm this order, you will pay prior to the shipment going out. Duties and delivery (if requested) will be paid upon delivery directly to the driver.
Can I find out how much I will pay in Duties for my order?
Yes, you will need to send us an invoice of the items you are shipping, and we will be able to provide you with an estimate of how much you will pay upon arrival in Trinidad
Will you consolidate my packages if I receive multiple items?

Yes, we will consolidate all the packages with your unique account number on them. Up to 20 packages in one week will be at no additional cost. If an account number receives more than 20 packages in the span of one week, a $10 flat fee will be charged.

Do you accept Hazardous Material (HAZMAT) or Dangerous Goods (DG)?
No, we currently do not accept HAZMAT or DG items in our warehouse.

Cuba FAQs

¿Qué sucede si necesito sacar un paquete del almacén en Miami antes de enviarlo?
Las cosas suceden, lo entendemos. Si alguna vez necesita recoger un paquete en nuestro almacén por cualquier motivo, pídale a la persona que lo recoja que traiga su número de cuenta, número de seguimiento y su identificación. Encontraremos el paquete y les pediremos que lo firmen por una tarifa de $25 USD por número de seguimiento que deba localizarse.
¿Cuánto cubre mi seguro?
Las tarifas del seguro son de $1 USD por cada $100 USD por el valor de compra original de su artículo o parte del mismo. Cualquier paquete recibido en nuestro almacén de Miami sin factura solo estará asegurado por un máximo de USD $100.00
¿Qué métodos de pago aceptan?
Aceptamos pagos con Tarjeta de Débito o Crédito, Zelle y Paypal. No podemos aceptar cheques personales o de empresa.
¿Tendré que enviar algún formulario?
Sí, deberás enviar tus facturas con el detalle de los artículos de tu envío y su valor.
¿Cuáles son las tarifas para recogida de mercancía local?
Envíenos un mensaje con su dirección de recogida, cantidad de cajas y tamaño de las cajas y le proporcionaremos su tarifa personalizada. Haga clic aquí
¿Cómo se envía mi paquete y cuánto suele tardar en llegar?
El Servicio es Aéreo Standard entrega, de 15 días a 21 días hábiles después que sale el vuelo.
Tengo muchas preguntas. ¿Puedo hablar con alguien?
Sí, puede contactarnos durante el horario comercial a través de WhatsApp – +1 786-282-0763
¿Consolidarán mis paquetes si recibo varios artículos?
Sí, consolidaremos todos los paquetes con su número de cuenta único. Hasta 20 paquetes en una semana serán sin costo adicional. Si un número de cuenta recibe más de 20 paquetes en el lapso de una semana, se cobrará una tarifa fija de $10.
¿Con qué frecuencia son los vuelos?
Tenemos vuelos cada semana.
¿Dónde recibo mi paquete?
El cliente recibirá su paquete puerta a puerta o deberá recoger el paquete en Aerovaradero de cada provincia cabecera. El cliente será contactado por Aerovaradero.
¿Puedo enviar aparatos electrónicos?
Si, pero los electrónicos se deben enviar separados. Por ejemplo: batidora, ventiladores, plantas eléctricas, TV hasta máximo, etc.
¿Puedo enviar juguetes para niños/niñas?
Si, pero los juguetes de niños/niñas deben de ir separados.
¿En qué moneda debo pagar cuando llega el paquete?
Se debe pagar los aranceles en destino, en moneda nacional; para más información visite http://www.gacetaoficial.gob.cu/
¿Qué puedo enviar?
Se puede enviar aseo, comida, ropa, zapatos, y medicinas
¿Hay un peso mínimo y máximo?
El máximo de libras es para una persona. (si excede el máximo de libras, te contactaremos para agregar más personas)
¿Puedo enviar cosas que sean inflamables como fosforeras?

No se debe enviar contenido inflamable. Ejemplo: aerosoles, fosforeras, liquido o pintura acetona de uñas, desodorante de spray etc.

¿Qué sucede si necesito sacar un paquete del almacén en Miami antes de enviarlo?
Las cosas suceden, lo entendemos. Si alguna vez necesita recoger un paquete en nuestro almacén por cualquier motivo, pídale a la persona que lo recoja que traiga su número de cuenta, número de seguimiento y su identificación. Encontraremos el paquete y les pediremos que lo firmen por una tarifa de $25 USD por número de seguimiento que deba localizarse.
¿Cuánto cubre mi seguro?
Las tarifas del seguro son de $1 USD por cada $100 USD por el valor de compra original de su artículo o parte del mismo. Cualquier paquete recibido en nuestro almacén de Miami sin factura solo estará asegurado por un máximo de USD $100.00
¿Qué métodos de pago aceptan?
Aceptamos pagos con Tarjeta de Débito o Crédito, Zelle y Paypal. No podemos aceptar cheques personales o de empresa.
¿Tendré que enviar algún formulario?
Sí, deberás enviar tus facturas con el detalle de los artículos de tu envío y su valor.
¿Cuáles son las tarifas para recogida de mercancía local?
Envíenos un mensaje con su dirección de recogida, cantidad de cajas y tamaño de las cajas y le proporcionaremos su tarifa personalizada. Haga clic aquí
¿Cómo se envía mi paquete y cuánto suele tardar en llegar?
El Servicio es Aéreo Standard entrega, de 15 días a 21 días hábiles después que sale el vuelo.
Tengo muchas preguntas. ¿Puedo hablar con alguien?
Sí, puede contactarnos durante el horario comercial a través de WhatsApp – +1 786-282-0763
¿Consolidarán mis paquetes si recibo varios artículos?
Sí, consolidaremos todos los paquetes con su número de cuenta único. Hasta 20 paquetes en una semana serán sin costo adicional. Si un número de cuenta recibe más de 20 paquetes en el lapso de una semana, se cobrará una tarifa fija de $10.
¿Con qué frecuencia son los vuelos?
Tenemos vuelos cada semana.
¿Dónde recibo mi paquete?
El cliente recibirá su paquete puerta a puerta o deberá recoger el paquete en Aerovaradero de cada provincia cabecera. El cliente será contactado por Aerovaradero.
¿Puedo enviar aparatos electrónicos?
Si, pero los electrónicos se deben enviar separados. Por ejemplo: batidora, ventiladores, plantas eléctricas, TV hasta máximo, etc.
¿Puedo enviar juguetes para niños/niñas?
Si, pero los juguetes de niños/niñas deben de ir separados.
¿En qué moneda debo pagar cuando llega el paquete?
Se debe pagar los aranceles en destino, en moneda nacional; para más información visite http://www.gacetaoficial.gob.cu/
¿Qué puedo enviar?
Se puede enviar aseo, comida, ropa, zapatos, y medicinas
¿Hay un peso mínimo y máximo?
El máximo de libras es para una persona. (si excede el máximo de libras, te contactaremos para agregar más personas)
¿Puedo enviar cosas que sean inflamables como fosforeras?

No se debe enviar contenido inflamable. Ejemplo: aerosoles, fosforeras, liquido o pintura acetona de uñas, desodorante de spray etc.